Thoughtfully crafted in India. Loved across the world.
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AERONIQ™ GLOBAL · CUSTOMER TERMS

Terms & conditions.

The terms that govern use of the AERONIQ™ website, purchases, orders and associated customer services.

GENERAL TERMS

Using AERONIQ™ responsibly.

These terms govern use of the AERONIQ™ website and associated services. By using the website or placing an order, customers should review the terms applicable to the relevant transaction and service.

01 · WEBSITE USE

Use of the website

The website is provided for lawful customer and informational use. Users should provide accurate information where information is requested for an order, enquiry or customer-service interaction.

02 · PRODUCTS & ORDERS

Products and purchases

Product availability, specifications, pricing, offers and other purchase details are subject to the information applicable at the time of the transaction. An order is subject to the applicable purchase process and confirmation.

03 · PRICING & PAYMENT

Payments

Payments are processed through the payment arrangements made available at checkout. Customers should review the order summary, applicable charges and payment information before completing a purchase.

04 · SHIPPING & DELIVERY

Order fulfilment

Delivery is subject to the applicable shipping arrangements, destination, order status and fulfilment conditions. Refer to the Shipping & Delivery page for customer guidance.

05 · RETURNS & REFUNDS

Post-purchase support

Returns and refunds are subject to the applicable purchase terms and product-specific conditions. Refer to the Returns & Refunds page and contact Customer Support when assistance is required.

06 · CUSTOMER RESPONSIBILITIES

Account and order information

Customers are responsible for providing accurate information necessary for order processing and for using the website and associated services in a lawful and appropriate manner.

  • Review order details before payment.
  • Keep order references available.
  • Provide accurate contact and delivery information.
  • Contact support promptly when an order issue arises.
Important: Specific provisions relating to legal entity details, jurisdiction, warranties, intellectual property, limitation of liability, taxes, privacy, payment processing, return exclusions and dispute resolution should follow the applicable finalized legal terms. This page intentionally does not invent legal provisions that have not yet been finalized.

Questions about your order?

Contact AERONIQ™ Customer Support for assistance with a purchase or service enquiry.

CUSTOMER SUPPORT
Page version: 16 September 2026